Patient Care & Scheduling Coordinator

UnitedHealth Group; El Paso (TX); On-site; USD 45,847,000 - 83,097,000; Full time

Job summary

UnitedHealth Group in El Paso, TX is seeking an onsite front desk receptionist to greet patients, manage the wait list, and support intake and administrative tasks. You will collect co-pays, handle scheduling, and maintain medical records with care and accuracy.

The role requires attention to detail and courteous customer service in a fast-paced clinical setting. Office hours are Monday–Friday with possible Saturdays, and the position offers comprehensive benefits and opportunities for career

Qualifications

• High School Diploma or GED required.
• 1+ year related work experience incl. data entry.
• Basic medical office procedures and terminology.
• Ability to sort and file by alphabetic or numeric systems.

Responsibilities

• Greet patients and manage 20-minute wait times.
• Assist with intake, copying documents.
• Collect co-pays, co-insurance and deductibles; issue receipts.
• Manage cashier box and daily deposits per policy.
• Process walk-in patients and schedule appointments.
• Maintain medical records; file, scan, prep for schedules.
• Ensure all correspondence is scanned or filed timely.
• Process requests for medical records release and logs.
• Perform other related duties as assigned.

Skills

Data entry

Medical terminology

Customer service

Bilingual Spanish

Education

High School Diploma/GED

Tools

ICD-9 coding

CPT coding

Job description

UnitedHealth Group in El Paso, TX is seeking an onsite front desk receptionist to greet patients, manage the wait list, and support intake and administrative tasks. You will collect co-pays, handle scheduling, and maintain medical records with care and accuracy.

The role requires attention to detail and courteous customer service in a fast-paced clinical setting. Office hours are Monday–Friday with possible Saturdays, and the position offers comprehensive benefits and opportunities for career