Patient Care Concierge & Front Desk Coordinator

Optum; Pharr (TX); Presencial; USD 22 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid Time Off

Health Plan Options

Dental & Vision

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Voluntary Benefits

Resumo da oferta

Optum in Pharr, TX is hiring an Associate Patient Care Coordinator to support front office operations, including scheduling, registration, cashiering, and calls.

You will greet patients, assist with intake, process payments, manage medical records, and coordinate appointments, with a Monday–Friday 8:00 AM–5:00 PM schedule.

This role offers benefits and growth opportunities within a values-driven environment.

Qualificações

• High School Diploma / GED.
• 1+ years of customer service experience.
• Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint.

Responsabilidades

• Greets patients as they arrive and manages 20-minute wait time.
• Assists patient with intake processes including copying required documents.
• Collects co-payments, co-insurance and deductibles and issues receipts.
• Manages cashier box and daily deposits according to company policies.
• Processes walk-in patients and visitors.
• Answers phones and schedules appointments.
• Manages medical records (maintains, files/scans, prepares for schedule).
• Ensures all correspondence is scanned and/or filed in timely manner.
• Processes requests for medical records release and maintains appropriate logs.

Formação académica

High School Diploma / GED

Ferramentas

ECW (E Clinical Works)

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Descrição da oferta de emprego

Optum in Pharr, TX is hiring an Associate Patient Care Coordinator to support front office operations, including scheduling, registration, cashiering, and calls.

You will greet patients, assist with intake, process payments, manage medical records, and coordinate appointments, with a Monday–Friday 8:00 AM–5:00 PM schedule.

This role offers benefits and growth opportunities within a values-driven environment.