Patient Care & Scheduling Coordinator

Professional Physical Therapy; Clifton (NJ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Monthly performance bonus

Medical, dental, vision insurance

Life insurance

401k

Employee assistance program

Employee discounts

Employee referral program

Paid time off (PTO)

Job summary

Professional PT is seeking a Patient Care Coordinator to be the first point of contact for patients and to deliver exceptional customer service. The role focuses on greeting patients, answering phones, scheduling appointments, handling registrations, and explaining insurance and payment responsibilities.

A fast-paced clinic environment requires strong communication and multitasking abilities. Ideal candidates have a high school diploma or equivalent and prior customer service experience in

Qualifications

• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Proficient in computer skills and ability to learn new software systems.

Responsibilities

• Greet patients
• Answer phones
• Schedule patient appointments
• Complete new patient registration and data entry
• Discuss insurance benefits, authorization requirements and payment responsibilities
• Collect patient balances (copay/deductible/coinsurance)
• Perform standard day-to-day clinical administrative responsibilities

Skills

Interpersonal skills

Organizational skills

Multitasking

Customer service

Communication skills

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Professional PT is seeking a Patient Care Coordinator to be the first point of contact for patients and to deliver exceptional customer service. The role focuses on greeting patients, answering phones, scheduling appointments, handling registrations, and explaining insurance and payment responsibilities.

A fast-paced clinic environment requires strong communication and multitasking abilities. Ideal candidates have a high school diploma or equivalent and prior customer service experience in