Patient Care & Scheduling Coordinator

Professional PT; Wading River (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Monthly performance bonus

Medical, dental, vision insurance

Life insurance

401k

Employee assistance program

Employee discounts

Employee referral program

Paid time off (PTO)

Job summary

Professional PT, a leading provider in the Northeast, seeks a dedicated Patient Care Coordinator. You will be the first contact for patients and play a key role in delivering exceptional customer service and ensuring a positive patient experience.

Responsibilities include greeting patients, answering phones, scheduling appointments, completing new patient registrations, and explaining insurance benefits. A high school diploma and strong interpersonal skills are required, with a friendly,

Qualifications

• High school diploma or equivalent.
• Experience in a customer service or administrative role, preferably in a healthcare setting.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.

Responsibilities

• Greet patients
• Answer phones
• Schedule patient appointments
• Complete new patient registration and data entry
• Discuss insurance benefits, authorization requirements and payment responsibilities
• Collect patient balances (copay/deductible/coinsurance)
• Perform standard day-to-day clinical administrative responsibilities

Skills

Excellent interpersonal communication

Customer service

Multitasking

Attention to detail

Education

High School Diploma or equivalent

Tools

Computer skills

Job description

Professional PT, a leading provider in the Northeast, seeks a dedicated Patient Care Coordinator. You will be the first contact for patients and play a key role in delivering exceptional customer service and ensuring a positive patient experience.

Responsibilities include greeting patients, answering phones, scheduling appointments, completing new patient registrations, and explaining insurance benefits. A high school diploma and strong interpersonal skills are required, with a friendly,