Patient Care Coordinator – Front Desk & Scheduling

Professional Physical Therapy; Moonachie (NJ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Monthly bonus

Health insurance (Medical, Dental, Vis

Life insurance

401k

Employee assistance program

Employee discounts

Employee referral program

Paid time off (PTO)

Job summary

Professional PT in the Northeast seeks a Patient Care Coordinator to be the first point of contact, delivering friendly service and ensuring a positive patient experience. You will greet patients, answer phones, schedule appointments, and complete new patient registrations.

You will discuss insurance benefits, collect balances, and handle routine administrative duties in a fast-paced healthcare setting. A high school diploma and strong communication skills are essential.

Qualifications

• High school diploma or equivalent.
• Prior experience in a customer service or administrative role, preferably in a healthcare setting.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Proficient in computer skills and ability to learn new software systems.

Responsibilities

• Greet patients
• Answer phones
• Schedule patient appointments
• Complete new patient registration and data entry
• Discuss insurance benefits, authorization requirements and payment responsibilities
• Collect patient balances (copay/deductible/coinsurance)
• Perform standard day-to-day clinical administrative responsibilities

Skills

Customer service

Communication

Organizational skills

Multitasking

Education

High school diploma

Tools

Computer skills

Job description

Professional PT in the Northeast seeks a Patient Care Coordinator to be the first point of contact, delivering friendly service and ensuring a positive patient experience. You will greet patients, answer phones, schedule appointments, and complete new patient registrations.

You will discuss insurance benefits, collect balances, and handle routine administrative duties in a fast-paced healthcare setting. A high school diploma and strong communication skills are essential.