Patient Care & Scheduling Specialist

Professional Physical Therapy; Barnstable County (MA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Monthly performance bonus

Medical, dental, vision insurance

STD/LTD

Hospitalization insurance

Accident insurance

Life insurance

401k with employer match

Employee assistance program

Employee discounts

Employee referral program

Paid time off (PTO)

Job summary

Professional PT in the Northeast is seeking a compassionate Patient Care Coordinator. You will be the first point of contact, greet patients, verify information, collect copays, and schedule appointments, ensuring a smooth and welcoming patient experience.

The role requires a high school diploma, prior customer service or administrative experience in healthcare, strong communication and organization, and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma required
• Experience in customer service or administrative role, healthcare preferred
• Excellent interpersonal and communication skills
• Attention to detail and strong organizational skills
• Ability to multitask and work in a fast-paced environment
• Proficient computer skills and ability to learn new software

Responsibilities

• Greet and check in patients, ensuring accurate information
• Collect copays and patient balances as needed
• Manage appointment scheduling
• Answer phone calls and respond to inquiries or direct to appropriate department
• Collect and update patient information
• Assist with administrative tasks such as data entry and maintaining patient records

Skills

Customer service

Administrative support

Interpersonal skills

Multitasking

Computer literacy

Education

High school diploma or equivalent

Job description

Professional PT in the Northeast is seeking a compassionate Patient Care Coordinator. You will be the first point of contact, greet patients, verify information, collect copays, and schedule appointments, ensuring a smooth and welcoming patient experience.

The role requires a high school diploma, prior customer service or administrative experience in healthcare, strong communication and organization, and the ability to multitask in a fast-paced environment.