Patient Care & Scheduling Coordinator

Staffing Proxy LLC; Arlington (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

Audiology Associates of DFW in Arlington, TX is seeking a Patient Care Coordinator to be the first point of contact, ensuring a positive and organized patient experience. You will work within established processes, coordinating multiple moving parts and contributing to a collaborative, low-drama team environment.

You will receive structured onboarding and training, be coachable and detail-oriented, and help maintain accurate records while supporting efficient front-office operations.

Qualifications

• Experience in healthcare front desk or patient coordination.
• Strong communication and organizational skills.

Responsibilities

• Serve as the first point of contact for patients—in person and over the phone.
• Greet patients and maintain a welcoming, professional front office environment.
• Schedule, confirm, and manage appointments.
• Answer patient questions with clear, accurate communication during visits.
• Collect patient payments and manage daily transactions.
• Enter and verify patient insurance information.
• Assist with billing and insurance submissions as needed.
• Maintain accurate and organized patient records.
• Follow established protocols to support smooth daily operations.
• Prepare for upcoming appointments and support clinic flow.

Skills

Customer service

Office experience

Job description

Audiology Associates of DFW in Arlington, TX is seeking a Patient Care Coordinator to be the first point of contact, ensuring a positive and organized patient experience. You will work within established processes, coordinating multiple moving parts and contributing to a collaborative, low-drama team environment.

You will receive structured onboarding and training, be coachable and detail-oriented, and help maintain accurate records while supporting efficient front-office operations.