Patient Care Coordinator - Front Desk & Scheduling

Cityview Audiology & Hearing Aids; Fort Worth (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Benefits

Paid time off

Professional atmosphere

Competitive wage

Job summary

Cityview Audiology & Hearing Aids, Inc. in Fort Worth is seeking a Patient Care Coordinator to staff the front office of our busy audiology practice. The role focuses on greeting patients, answering calls, scheduling appointments, and handling payments with accuracy and courtesy.

The ideal candidate is outgoing, reliable, and detail-oriented, with strong communication skills and a customer-service mindset. We offer a stable, professional environment with benefits and paid time off.

Qualifications

• High school diploma required.
• Pass a pre-employment background check and drug screening.
• Superior verbal and written communication skills with accuracy and attention to detail.
• Ability to work with minimal supervision.
• Professional appearance and reliable attendance.
• Welcomes and assists patients and guests politely.

Responsibilities

• Warmly greet patients and visitors.
• Answer phones promptly and courteously.
• Convert calls into scheduled appointments.
• Enter and update patient information and process payments.
• Maintain excellent relations with patients, vendors, and staff.

Skills

Communication skills

Customer service

Team player

Attention to detail

Professionalism

Punctual attendance

Multitasking

Work under pressure

Listening

Problem solving

Education

High school diploma

Tools

Computer literacy

Job description

Cityview Audiology & Hearing Aids, Inc. in Fort Worth is seeking a Patient Care Coordinator to staff the front office of our busy audiology practice. The role focuses on greeting patients, answering calls, scheduling appointments, and handling payments with accuracy and courtesy.

The ideal candidate is outgoing, reliable, and detail-oriented, with strong communication skills and a customer-service mindset. We offer a stable, professional environment with benefits and paid time off.