Patient Experience Coordinator - Audiology Front Office

Staffing Proxy; Arlington (TX); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Structured onboarding

Mentorship program

Clear workflows

Job summary

Audiology Associates of DFW in Arlington, TX seeks a Patient Care Coordinator to be the first point of contact for patients and to ensure a positive, organized patient experience. The role supports front office operations, handles scheduling, insurance info, and payments, and collaborates with the clinical team in a patient-centered environment.

Ideal candidates are coachable, detail-oriented, and enjoy structured processes within a low-drama team.

Qualifications

• Experience delivering courteous, patient-centered service.
• Ability to listen actively and communicate clearly with patients and staff.
• Strong organizational skills and attention to detail.

Responsibilities

• Be the first contact for patients in person and by phone.
• Greet patients and maintain a welcoming, professional front office.
• Schedule, confirm, and manage appointments.
• Answer patient questions with clear communication throughout visits.
• Collect payments and handle daily transactions.
• Enter and verify patient insurance information.
• Assist with billing submissions as needed and maintain organized records.
• Support clinic workflow and ensure smooth daily operations.

Skills

Customer service

Communication

Organizational skills

Team player

Coachability

Job description

Audiology Associates of DFW in Arlington, TX seeks a Patient Care Coordinator to be the first point of contact for patients and to ensure a positive, organized patient experience. The role supports front office operations, handles scheduling, insurance info, and payments, and collaborates with the clinical team in a patient-centered environment.

Ideal candidates are coachable, detail-oriented, and enjoy structured processes within a low-drama team.