Patient Care Coordinator

Cityview Audiology & Hearing Aids; Fort Worth (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Benefits

Paid time off

Professional atmosphere

Competitive wage

Job summary

Cityview Audiology & Hearing Aids, Inc. in Fort Worth is seeking a Patient Care Coordinator to staff the front office of our busy audiology practice. The role focuses on greeting patients, answering calls, scheduling appointments, and handling payments with accuracy and courtesy.

The ideal candidate is outgoing, reliable, and detail-oriented, with strong communication skills and a customer-service mindset. We offer a stable, professional environment with benefits and paid time off.

Qualifications

• High school diploma required.
• Pass a pre-employment background check and drug screening.
• Superior verbal and written communication skills with accuracy and attention to detail.
• Ability to work with minimal supervision.
• Professional appearance and reliable attendance.
• Welcomes and assists patients and guests politely.

Responsibilities

• Warmly greet patients and visitors.
• Answer phones promptly and courteously.
• Convert calls into scheduled appointments.
• Enter and update patient information and process payments.
• Maintain excellent relations with patients, vendors, and staff.

Skills

Communication skills

Customer service

Team player

Attention to detail

Professionalism

Punctual attendance

Multitasking

Work under pressure

Listening

Problem solving

Education

High school diploma

Tools

Computer literacy

Job description

Cityview Audiology & Hearing Aids, Inc is hiring for a Patient Care Coordinator to staff the front office of our busy audiology practice. The practice serves the elderly and hearing-impaired community in the greater Dallas/Fort Worth area. This position is full-time (4o hours per week). We offer a competitive hourly wage based on experience, benefits, paid time off and a professional atmosphere.

The successful candidate is outgoing, friendly, with excellent communication skills and is eager to join our patient-centered and community-oriented practice, providing excellent support and contributing to the success of the team!

We are looking for someone who is seeking a long-term stable career, not just a job and has a high attention to detail and a history of job stability.

Responsibilities include:

• Warmly greeting patients and other visitors.
• Answering phones in a prompt and courteous manner.
• Converting calls into scheduled appointments; turning calls into scheduled appointments.
• Entering and updating all patient information including handling invoices, receiving funds and processing payments.
• Maintaining excellent working relationships with patients, vendors, colleagues, etc.

Qualifications:

• Must be a high school graduate.
• Ability to pass a pre-employment background check and drug screening.
• Superior verbal and written communication skills, including computer literacy with an eye for accuracy and details.
• Ability to work with minimal supervision.
• Ability to handle pressure from the public, patients, office staff and providers.
• Neat and professional appearance.
• A welcoming customer service orientation. Works as part of team.
• Professional level listening and problem-solving skills.
• Strong ability to prioritize, multi-task and stay organized.
• Commitment to continuous improvement. Willingness to grow and learn new skills.
• Must have consistent, punctual, and reliable attendance.

Physical Requirements:

• This position is performed in an office environment and requires periods of sitting or standing that may last one hour or longer. Physical requirements may include the need to occasionally lift up to twenty-five pounds.
• Job pressures are high for meeting deadlines, working on multiple tasks at one time, and frequent interruptions. The mental ability required is high for reasoning, reading, remembering, writing, and speaking.

If you are looking for a professional, challenging, stimulating environment and meet the above criteria,