Patient Care Scheduler | Medical Office Admin

Paycom; Phoenix, Northern (AZ, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Paycom is seeking a Scheduler to support providers in a Phoenix medical office. This role focuses on scheduling appointments, verifying patient demographics and insurance, and guiding patients with directions and information. Strong MS Office skills and accurate data entry are essential.

The position requires excellent communication, organizational abilities, and a customer-service mindset to assist patients and clinical staff in delivering quality care.

Qualifications

• Minimum 1 year of work experience in a medical office, or 3–6 months related experience and/or training.
• Adept at using computers and basic MS Office.

Responsibilities

• Schedule all appointments for providers in the computer system.
• Verify patient demographic information and insurance details.
• Confirm appointments and answer questions about scheduling.
• Instruct patients on locations and directions.
• Enter data into the computer and retrieve information.
• Answer telephone, direct callers to extensions, take messages as needed.
• Adhere to safety policies and provide high-quality customer service.
• Perform other duties as necessary for the organization.

Skills

Detail oriented

Professional attitude

Reliable

Management skills

Organizational skills

English communication

Grammar and spelling

Excel

Word

Outlook

HIPAA knowledge

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Paycom is seeking a Scheduler to support providers in a Phoenix medical office. This role focuses on scheduling appointments, verifying patient demographics and insurance, and guiding patients with directions and information. Strong MS Office skills and accurate data entry are essential.

The position requires excellent communication, organizational abilities, and a customer-service mindset to assist patients and clinical staff in delivering quality care.