Patient Access Scheduler | Medical Front Office Pro

California Pain; La Mesa (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Paid time off and holidays

Career growth opportunities

Supportive team environment

Job summary

California Pain Consultants is seeking an organized Front Office Scheduler to join our team. You will manage patient appointments, verify information, and maintain accurate records in our EHR system, while delivering friendly service to patients.

The ideal candidate communicates well, multitasks effectively, and ensures check-in/check-out procedures run smoothly, including co-pays and scheduling follow-ups. We offer competitive benefits and a supportive work environment.

Qualifications

• High school diploma or equivalent required; healthcare admin coursework a plus.
• Experience with medical office or healthcare setting preferred.
• Proficiency with EHR and scheduling software required.

Responsibilities

• Schedule patient appointments via phone, email, and electronic systems.
• Manage patient records and verify insurance details in EHR.
• Coordinate with physicians and nurses based on daily needs.
• Answer calls, screen inquiries, and schedule follow-ups.
• Confirm appointments and handle cancellations/no-shows.
• Greet patients, check-in/out, collect co-pays, and assist questions.
• Maintain a clean, organized front office environment.
• Assist with billing inquiries and insurance verification.
• Communicate changes to patients and clinic hours.

Skills

Communication skills

Multitasking

Customer service

Education

High school diploma or equivalent

Healthcare admin certification (optional)

Tools

EHR systems

Scheduling software

Office equipment

Job description

California Pain Consultants is seeking an organized Front Office Scheduler to join our team. You will manage patient appointments, verify information, and maintain accurate records in our EHR system, while delivering friendly service to patients.

The ideal candidate communicates well, multitasks effectively, and ensures check-in/check-out procedures run smoothly, including co-pays and scheduling follow-ups. We offer competitive benefits and a supportive work environment.