Patient Access & Scheduling Specialist (Medical Office)

Socket.dev; Kingman (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits (medical/vision/dental/401k/"

Job summary

Optima Medical is seeking a Front Desk Representative in Arizona to join our team. The role includes verifying insurance, collecting copayments, answering calls, and scheduling appointments. Must have at least 1 year of medical front office or customer service experience and be proficient with EMR systems.

Ideal candidates are detail oriented, possess excellent communication skills, and enjoy a collaborative, patient-focused environment. HS diploma or GED required.

Qualifications

• 1 year medical front office experience (preferred).
• 1 year customer service experience (required).
• Experience with EMR systems.
• Excellent written and verbal communication skills.
• Detail oriented with a positive teamwork attitude.
• Multitask efficiently.

Responsibilities

• Verify insurance coverage.
• Collect past due balances and copayments at check-in.
• Answer phones and relay messages.
• Schedule initial and follow-up appointments.

Skills

Customer service

EMR experience

Communication skills

Detail oriented

Teamwork

Multitasking

Verbal communication

Education

HS diploma or GED

Tools

EMR

Job description

Optima Medical is seeking a Front Desk Representative in Arizona to join our team. The role includes verifying insurance, collecting copayments, answering calls, and scheduling appointments. Must have at least 1 year of medical front office or customer service experience and be proficient with EMR systems.

Ideal candidates are detail oriented, possess excellent communication skills, and enjoy a collaborative, patient-focused environment. HS diploma or GED required.