Patient Care Pro | Tech Aide & Front Desk Support

Shields Health Care Group; Faunce Corner (MA); On-site; USD 23,000 - 40,000; Full time

Job summary

Shields Health Care Group is seeking a Patient Care Representative/Tech Aide in Massachusetts. You will greet patients, collect copays, assist with iPad check-in and ensure smooth patient flow, while maintaining HIPAA privacy and accurate data entry.

You will support technologists and radiologists, handle mail and scheduling for next day, respond to urgent patient needs, and stay updated on policy changes. CPR certification and strong communication are required.

Qualifications

• High School Diploma required.

Responsibilities

• Greet patients and collect copays and explain forms.
• Assist with iPad check-in and troubleshoot as needed.
• Maintain HIPAA and patient privacy.
• Collaborate with technologists/radiologists to ensure patient flow.
• Process mail and prepare next day’s schedule.
• Enter patient information accurately into systems.
• Respond to scheduling emergencies professionally.
• Keep management informed of issues affecting operations.

Skills

Communication

Computer skills

CPR certification

Attention to detail

Multitasking

Data entry

Education

High School Diploma

Medical office courses

Tools

MS Office

Job description

Shields Health Care Group is seeking a Patient Care Representative/Tech Aide in Massachusetts. You will greet patients, collect copays, assist with iPad check-in and ensure smooth patient flow, while maintaining HIPAA privacy and accurate data entry.

You will support technologists and radiologists, handle mail and scheduling for next day, respond to urgent patient needs, and stay updated on policy changes. CPR certification and strong communication are required.