Patient Care Concierge: Front Desk & Patient Support

Shields Health; Concord (MA); Sur place; USD 23 000 - 40 000; Plein temps

Résumé du poste

Shields Health Care Group in Massachusetts seeks a Patient Services Associate to greet patients, collect copays, and explain forms. You will assist with check-in via iPad and coordinate with technologists to maintain smooth patient flow.

Excellent communication, computer proficiency, and attention to detail are essential. The role requires HIPAA compliance, ability to multitask, and a collaborative approach within a fast-paced diagnostic imaging environment.

Qualifications

• Excellent communication skills and computer proficiency required.
• Attention to detail and typing accuracy required.
• Ability to multi task and deliver strong customer service in a fast-paced environment.

Responsabilités

• Greet patients and collect copays/deductibles, explain forms.
• Assist patients with iPad check-in and troubleshoot as needed.
• Coordinate with technologists/radiologists to maintain patient flow.

Connaissances

Communication skills

Computer proficiency

Attention to detail

Multi-tasking

Formation

High School Diploma

CPR certification

Outils

EMR software

Scheduling systems

Description du poste

Shields Health Care Group in Massachusetts seeks a Patient Services Associate to greet patients, collect copays, and explain forms. You will assist with check-in via iPad and coordinate with technologists to maintain smooth patient flow.

Excellent communication, computer proficiency, and attention to detail are essential. The role requires HIPAA compliance, ability to multitask, and a collaborative approach within a fast-paced diagnostic imaging environment.