Patient Care & Optical Sales Specialist

Now Optics; Erie (Erie County); Vor Ort; USD 25.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical coverage

Dental coverage

Prescription drug coverage

Life insurance

Short-term disability coverage

Free eyeglasses

Zusammenfassung

Stanton Optical is seeking a Doctor’s Technician to be the first touchpoint at the on-site store location. You will provide outstanding customer service while facilitating sales and coordinating between retail and clinical services teams, supporting a smooth patient experience.

The role requires an associate degree or equivalent, 2+ years of customer service, and strong communication skills to work with diverse patients. On-site store location with competitive benefits and growth opportunities.

Qualifikationen

• Associate degree or higher or current enrollment in a comparable program.
• 2+ years of experience delivering outstanding customer service to patients/customers.
• Ability to communicate effectively with a diverse group of people and build rapport.

Aufgaben

• Greet patients and customers entering the store and gather information to facilitate sales.
• Foster a strong partnership between retail and professional services teams.
• Schedule appointments and enter patient history in the system; perform basic pre-tests and tests as listed.
• Assist management with patient issue resolution and keep patients informed about status of orders.

Kenntnisse

Customer service

Communication

Team collaboration

Ausbildung

Associate degree or advanced certification

Jobbeschreibung

Stanton Optical is seeking a Doctor’s Technician to be the first touchpoint at the on-site store location. You will provide outstanding customer service while facilitating sales and coordinating between retail and clinical services teams, supporting a smooth patient experience.

The role requires an associate degree or equivalent, 2+ years of customer service, and strong communication skills to work with diverse patients. On-site store location with competitive benefits and growth opportunities.