Patient Care Operations Specialist

AdaptHealth; Kingsport (TN); Presencial; USD 38.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision coverage

401(k) with company match

Paid time off and holidays

Life and AD&D Insurance

FSA/HSA

Descripción de la vacante

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. This role emphasizes workflow improvements, documentation review, insurance verifications, and accurate data entry in EMR systems.

The position requires at least 1 year of related experience, a high school diploma or higher, and the ability to work across teams while ensuring HIPAA compliance and quality outcomes. Competitive benefits are offered.

Formación

• Excellent verbal and written communication with analytical, problem-solving and decision-making abilities.
• Ability to multi-task in a fast-paced environment and maintain attention to detail.
• Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service is preferred but not required.

Responsabilidades

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.

Conocimientos

Verbal and written communication

Analytical problem-solving

Attention to detail

Multi-tasking

Educación

High School Diploma

Associate’s degree in relatable field

Healthcare Administration

Business Administration

Herramientas

EMR systems

Microsoft Office

Descripción del empleo

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. This role emphasizes workflow improvements, documentation review, insurance verifications, and accurate data entry in EMR systems.

The position requires at least 1 year of related experience, a high school diploma or higher, and the ability to work across teams while ensuring HIPAA compliance and quality outcomes. Competitive benefits are offered.