Patient Care Operations Specialist

AdaptHealth, LLC; St. George (LA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

PTO + 6 holidays

Employee Stock Purchase Plan

Parental leave

Disability insurance

Life & AD&D Insurance

FSA/HSA

Teledoc access

Identity Theft Protection

Legal Plan

Job summary

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence across our network. This role helps improve workflows, verify insurance, enter data in EMR systems, and ensure compliance with HIPAA and infection control standards.

You will collaborate with regional teams, track performance metrics, and participate in training and onboarding. A minimum of one year of related experience and strong communication, multitasking, and computer skills are

Qualifications

• One (1) year of relatable work experience required.
• Excellent verbal and written communication skills including analytical, problem-solving and decision-making abilities with attention to detail.
• Ability to multi-task in a fast paced environment.
• Proficient computer skills – Microsoft Office and healthcare systems are a plus.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.

Skills

Healthcare experience

Communication

Multi-tasking

Computer skills

Education

High School Diploma

Associate’s degree in related field

Healthcare Administration or Business Administration

Tools

EMR systems

Microsoft Office

Job description

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence across our network. This role helps improve workflows, verify insurance, enter data in EMR systems, and ensure compliance with HIPAA and infection control standards.

You will collaborate with regional teams, track performance metrics, and participate in training and onboarding. A minimum of one year of related experience and strong communication, multitasking, and computer skills are