Healthcare Operations Specialist - Patient Care & Workflow

AdaptHealth, LLC; El Paso (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid Time Off

Job summary

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence. You will streamline workflows, verify insurance and authorizations, and ensure accurate EMR data entry across regions.

Ideal candidates have 1 year of related experience, a High School Diploma or higher, and strong communication with multitasking skills. Knowledge of healthcare systems and HIPAA compliance is a plus.

Qualifications

• 1 year of relatable work experience required.
• High School Diploma or Associate’s degree in relatable field.
• Experience in healthcare administration or related areas is preferred but not required.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization
• Review and process documentation, including insurance verification, authorizations, and order accuracy
• Navigate EMR systems to enter, track, and validate patient and authorization data
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality
• Collaborate with teams and leadership to resolve issues and communicate trends
• Maintain knowledge of payer guidelines, products, and services to ensure compliance
• Assist with training materials, onboarding, and cross-functional support
• Participate in projects to refine processes and enhance operational performance
• Meet quality and performance metrics while managing multiple priorities
• Perform patient assessments and follow-ups to support care and compliance
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards
• Perform other duties as assigned

Skills

Communication skills

Multitasking

EMR navigation

Attention to detail

Problem solving

Education

High School Diploma

Associates degree in Healthcare Admin / Business Admin or equivalent

Tools

Microsoft Office

Healthcare systems

EMR systems

Job description

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence. You will streamline workflows, verify insurance and authorizations, and ensure accurate EMR data entry across regions.

Ideal candidates have 1 year of related experience, a High School Diploma or higher, and strong communication with multitasking skills. Knowledge of healthcare systems and HIPAA compliance is a plus.