Healthcare Ops Specialist - Patient Care & Process

AdaptHealth; Cayce (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical coverage

401(k) match

Paid time off

Stock purchase plan

Parental leave

Disability insurance

Life Insurance

HSA/FSA

Teledoc access

Identity protection

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive process improvements. The role focuses on workflow optimization, documentation review (insurance verification, authorizations, order accuracy), and EMR data entry and validation.

You will help maintain compliance and contribute to multi-team initiatives. Ideal candidates have at least 1 year of related experience and a High School Diploma or Associate’s degree in healthcare or related fields.

Qualifications

• One (1) year of relatable work experience is required.
• High School Diploma or Associate’s degree in a related field is required.
• Experience in management, administrative, clerical, insurance, billing, call center, or customer service is preferred but not required.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.

Skills

Administrative skills

Customer service

Attention to detail

Multi-tasking

Education

High School Diploma

Associate’s degree in Healthcare Administration

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive process improvements. The role focuses on workflow optimization, documentation review (insurance verification, authorizations, order accuracy), and EMR data entry and validation.

You will help maintain compliance and contribute to multi-team initiatives. Ideal candidates have at least 1 year of related experience and a High School Diploma or Associate’s degree in healthcare or related fields.