Patient Care Operations Specialist

AdaptHealth, LLC; Nashville (TN); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid Time Off and holidays

Employee Stock Purchase Plan

Parental leave

Disability & Life Insurance

Flexible Spending Accounts

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. This role improves workflows, manages documentation, and ensures accuracy across insurance verifications, authorizations, and EMR data entry.

You will analyze processes, collaborate with cross-functional teams, and help maintain payer guidelines compliance while contributing to training and onboarding. A strong attention to detail and the ability to multi-task are essential.

Qualifications

• One year of relatable work experience in a healthcare or admin setting.
• High School Diploma or an Associate’s degree in a related field are required.
• Healthcare administration or related experience is a plus.

Responsibilities

• Support regional operations through workflow improvement and process optimization.
• Review and process documentation including insurance verifications and authorizations.
• Navigate EMR systems to enter, track, and validate patient data.
• Analyze workflows and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.

Skills

Relatable experience

Attention to detail

Excellent communication

Multi-tasking

MS Office proficiency

EMR systems familiarity

Education

High School Diploma

Associate’s degree in Healthcare Admin or related field

Tools

EMR systems

MS Office

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. This role improves workflows, manages documentation, and ensures accuracy across insurance verifications, authorizations, and EMR data entry.

You will analyze processes, collaborate with cross-functional teams, and help maintain payer guidelines compliance while contributing to training and onboarding. A strong attention to detail and the ability to multi-task are essential.