Healthcare Operations Specialist: Patient Care & Process

AdaptHealth, LLC; Charlotte (NC); Híbrido; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision coverage

401(k) with company match

Paid Time Off (PTO)

Employee Stock Purchase Plan

Parental Leave

Disability Insurance

Life and AD&D Insurance

FSA/HSA

Descripción de la vacante

AdaptHealth, LLC is seeking an Operations Specialist who supports patient care and operational excellence. This role focuses on workflow improvements, documentation, insurance verifications, and accurate data entry in EMR systems to ensure high-quality service.

The ideal candidate has at least one year of related experience, a high school diploma (or equivalent), strong communication, and the ability to multi-task in a fast-paced healthcare setting.

Formación

• One year of relatable work experience required.
• High School Diploma or higher required.
• Healthcare experience in administration, billing, or call center is a plus but not required.

Responsabilidades

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.
• Perform other duties as assigned.

Conocimientos

Verbal communication

Written communication

Analytical thinking

Multi-tasking

Microsoft Office

Educación

High School Diploma

Associate’s degree or equivalent

Healthcare Administration or Business Administration

Descripción del empleo

AdaptHealth, LLC is seeking an Operations Specialist who supports patient care and operational excellence. This role focuses on workflow improvements, documentation, insurance verifications, and accurate data entry in EMR systems to ensure high-quality service.

The ideal candidate has at least one year of related experience, a high school diploma (or equivalent), strong communication, and the ability to multi-task in a fast-paced healthcare setting.