Patient Care & Operations Specialist

AdaptHealth, LLC; Florida; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid Time Off

Employee Stock Purchase Plan

Parental leave

Disability Insurance

Flexible Spending Accounts (FSA)

Job summary

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence across regions. You will help optimize workflows, verify documentation, and ensure compliance with HIPAA and infection control standards.

You will navigate EMR systems, analyze processes, train staff, and collaborate with leadership to meet quality and performance metrics while handling multiple priorities in a fast-paced healthcare environment.

Qualifications

• One year of relatable work experience required.
• High School Diploma or Associate’s degree in a related field.
• Healthcare Administration, Business Administration or equivalent work experience.
• Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service is a plus.
• Excellent verbal and written communication, analytical and problem-solving skills with attention to detail.
• Ability to multi-task in a fast-paced environment.
• Proficient with Microsoft Office and healthcare systems is a plus.
• Ability to work independently following established procedures and directives.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.

Skills

Healthcare operations

Attention to detail

Problem solving

Communication

Education

High School Diploma

Associate’s degree

Healthcare Administration

Business Administration

Tools

Microsoft Office

Healthcare systems

Job description

AdaptHealth, LLC is seeking an Operations Specialist to support patient care and drive operational excellence across regions. You will help optimize workflows, verify documentation, and ensure compliance with HIPAA and infection control standards.

You will navigate EMR systems, analyze processes, train staff, and collaborate with leadership to meet quality and performance metrics while handling multiple priorities in a fast-paced healthcare environment.