Patient Care Operations Coordinator

UCSF Health, AG; Berkeley (CA); On-site; USD 60,000 - 78,000; Full time

Job summary

UCSF Medical Center seeks a Practice Coordinator to support the administrative team and frontline patient interactions. You will manage CRM messages, referrals, APeX in-baskets, scanning, filing, authorizations, and billing while representing the public face of the practice.

The role requires strong computer skills, ability to prioritize, and excellent customer service across UCSF campuses. You will collaborate with administrative, clinical, and management teams to optimize operations and

Qualifications

• High School diploma or equivalent with related experience.
• College degree with related experience preferred.
• Experience with multiple patient records systems.
• Proficient in Microsoft Office and basic keyboarding.
• Ability to work with minimal supervision.
• Excellent customer service and communication skills.

Responsibilities

• Represent the administrative team as the public face of the practice.
• Support operations including referrals, CRM messages, and billing.
• Maintain routine clerical operations and communications.
• Ensure accurate information flow between medical staff and departments.
• Able to work across UCSF campuses as needed.

Skills

Customer service

Communication

Problem solving

Multitasking

Organizational skills

Typing

Education

High School diploma or equivalent

College degree

Tools

Outlook

Word

Excel

Job description

UCSF Medical Center seeks a Practice Coordinator to support the administrative team and frontline patient interactions. You will manage CRM messages, referrals, APeX in-baskets, scanning, filing, authorizations, and billing while representing the public face of the practice.

The role requires strong computer skills, ability to prioritize, and excellent customer service across UCSF campuses. You will collaborate with administrative, clinical, and management teams to optimize operations and