Patient Care Navigator & Care Coordination Specialist

SouthEast Alaska Regional Health Consortium (SEARHC); United States; Remote; USD 36,000 - 50,000; Full time

Benefits offered by this job

Retirement plan

Paid time off

Parental leave

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Job summary

SouthEast Alaska Regional Health Consortium (SEARHC) seeks a Patient Care Coordinator to manage and coordinate all aspects of a patient’s care, collaborating with the care team to ensure treatment plans are followed and patient needs are met.

The role supports care coordination across internal and external referrals, maintains clear communication with patients, and helps optimize clinic flow while tracking outcomes. Strong organizational and EHR skills are essential.

Qualifications

• 2 years of healthcare, behavioral health, dental, or relevant administrative experience required.
• Associate degree or 2 years of college in social work, social services, healthcare administration, business administration, or related field OR 2 years of relevant professional experience may be exchanged for a degree or course work.
• Bachelor’s degree in a relevant field may be exchanged for all required experience.
• Basic Life Support preferred.

Responsibilities

• Assists the care team in coordinating safe, timely, effective, efficient, equitable, patient-centered care.
• Assesses self-management skills of patients and caregivers and encourages wellness and autonomy through support, training and coordination of community and/or referred services.
• Communicates regularly with patients and caregivers regarding Plan of Care (POC).
• Responsible for management and coordination of internal and external referrals.
• Acts as a communication portal between patients and their care team, sharing lab results to patients, generates patient letters, and completes relevant forms as needed.
• Preformed patient outreach by telephone or text encouraging patients to schedule with care team.
• Supports care coordination within SEARHC to ensure a consistent system of care.
• Facilitates efficient clinic flow and utilization.
• Tracks and maintains case management and coordination data.
• Monitors patient progress and outcomes using SEARHC standards of performance and care.
• Advocates for patient and caregivers at service-delivery level and addresses needs timely.
• Facilitates patient outreach utilizing health and quality data.
• Participates in departmental and clinical improvement efforts and maintains a safe work environment.
• Identifies community resources and fosters partnerships.

Skills

Assessment

Data collection

Communication

Teamwork

Customer service

Education

Associate’s degree or 2 years college (related field)

Bachelor’s degree may be exchanged for experience

Tools

Microsoft Office

EHR systems

Job description

SouthEast Alaska Regional Health Consortium (SEARHC) seeks a Patient Care Coordinator to manage and coordinate all aspects of a patient’s care, collaborating with the care team to ensure treatment plans are followed and patient needs are met.

The role supports care coordination across internal and external referrals, maintains clear communication with patients, and helps optimize clinic flow while tracking outcomes. Strong organizational and EHR skills are essential.