Patient Care Navigator & Care Coordination

cardinalhealth; Fresno (CA); On-site; CAD 48,000 - 69,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Health savings account (HSA)

401k savings plan

Job summary

Cardinal Health seeks a Patient Navigator to support practice operations and address patient needs across departments at cCARE Fresno.

The role focuses on assessing patient care needs, coordinating resources, and serving as a central point of contact for patients and providers. Applicants with direct patient care or Social Work experience are preferred, with a strong emphasis on diplomacy and patient advocacy.

Qualifications

• 0-2 years of experience, preferred
• Bachelor's degree in related field, or equivalent work experience, preferred
• Candidates with direct patient care or Social Work experience, highly desired
• Ability to calmly and professionally resolve patient issues with diplomacy

Responsibilities

• Performs assessment of patient care needs for new and ongoing patients.
• Work with physician and clinical office to facilitate, coordinate and ensure patient has access to available resources.
• Serve as an essential link between patients and all other providers. Central point of contact for all treatment patients; including interaction with medical, nursing, ancillary services.
• Collect and report data from patient on barriers and intervene as appropriate for optimal patient care.
• Assist patients with referrals to outside resources and care coordination as needed.
• Follows established departmental policies, procedures and continuous quality improvement objectives.
• Collaborates with medical providers, patient care staff and clinic management in the planning and implementation of patient and staff education.
• Designs or participates in the creation of educational materials.
• Performs miscellaneous job-related duties as assigned.

Skills

Patient care

Diplomacy

Communication

Education

Bachelor's degree in related field

Equivalent work experience

Job description

Cardinal Health seeks a Patient Navigator to support practice operations and address patient needs across departments at cCARE Fresno.

The role focuses on assessing patient care needs, coordinating resources, and serving as a central point of contact for patients and providers. Applicants with direct patient care or Social Work experience are preferred, with a strong emphasis on diplomacy and patient advocacy.