Patient Care Navigator: Coordinate Access & Support

Cardinal Health, Inc.; Fresno (CA); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

401k savings plan

Health savings account (HSA)

Job summary

Cardinal Health, Inc. in Fresno, CA is seeking a Patient Navigator to support patient-centered care and coordinate access to resources for diverse patients.

The role emphasizes resolving concerns about quality of care and collaborating with physicians, clinic staff, and community partners to meet patient needs. The position focuses on diplomacy, clear communication, and thorough documentation, with responsibilities ranging from assessing care needs to guiding referrals and education.

Qualifications

• 0-2 years of experience, preferred
• Bachelor's degree in related field, or equivalent work experience, preferred
• Candidates with direct patient care or Social Work experience, highly desired
• Ability to calmly and professionally resolve patient issues with diplomacy

Responsibilities

• Performs assessment of patient care needs for new and ongoing patients.
• Work with physician and clinical office to facilitate, coordinate and ensure patient has access to available resources.
• Serve as an essential link between patients and all other providers. Central point of contact for all treatment patients; including interaction with medical, nursing, ancillary services.
• Collect and report data from patient on barriers and intervene as appropriate for optimal patient care.
• Assist patients with referrals to outside resources and care coordination as needed.
• Follows established departmental policies, procedures and continuous quality improvement objectives.
• Collaborates with medical providers, patient care staff and clinic management in the planning and implementation of patient and staff education.
• Designs or participates in the creation of educational materials.
• Performs miscellaneous job-related duties as assigned.

Skills

Patient care

Diplomacy

Communication

Conflict resolution

Education

Bachelor's degree

Job description

Cardinal Health, Inc. in Fresno, CA is seeking a Patient Navigator to support patient-centered care and coordinate access to resources for diverse patients.

The role emphasizes resolving concerns about quality of care and collaborating with physicians, clinic staff, and community partners to meet patient needs. The position focuses on diplomacy, clear communication, and thorough documentation, with responsibilities ranging from assessing care needs to guiding referrals and education.