Patient Navigation Specialist

Cardinal Health; Fresno (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Short- and long-term disability

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health Fresno is seeking a Patient Navigator to support practice operations, coordinating patient care and addressing provider and patient needs within a busy clinical setting.

The role emphasizes collaboration with physicians, nurses, and administrative staff to ensure access to resources and smooth referrals, while maintaining high patient satisfaction and adherence to policy and quality standards.

Qualifications

• 0-2 years of experience, related field preferred or equivalent work experience.
• Bachelor's degree in related field preferred, or equivalent experience.
• Direct patient care or Social Work experience highly desired.

Responsibilities

• Assess patient care needs and coordinate access to resources.
• Serve as essential link between patients and providers.
• Coordinate referrals to outside resources and care coordination as needed.
• Assist in creation of educational materials and staff education.
• Follow departmental policies and continuous quality improvement objectives.
• Perform miscellaneous duties as assigned.

Skills

Patient care

Social Work

Diplomacy

Education

Bachelor's degree

Job description

WWhat Patient Navigator contributes to Cardinal Health Practice Operations Management oversees the business and administrative operations of a medical practice. Patient Navigators focus exclusively on the needs of patients and help resolve concerns about the quality of care so they can feel all their needs are being met. This position will work with multiple departments inside and outside the organization to address the patient’s needs and concerns.

Responsibilities

Performs assessment of patient care needs for new and ongoing patients. Work with physician and clinical office to facilitate, coordinate and ensure patient has access to available resources. Serve as an essential link between patients and all other providers. Central point of contact for all treatment patients; including interaction with medical, nursing, ancillary services. Collect and report data from patient on barriers and intervene as appropriate for optimal patient care. Assist patients with referrals to outside resources and care coordination as needed. Follows established departmental policies, procedures and continuous quality improvement objectives. Collaborates with medical providers, patient care staff and clinic management in the planning and implementation of patient and staff education. Designs or participates in the creation of educational materials. Performs miscellaneous job-related duties as assigned.

Qualifications

0-2 years of experience, preferred Bachelor's degree in related field, or equivalent work experience, preferred Candidates with direct patient care or Social Work experience, highly desired Ability to calmly and professionally resolve patient issues with diplomacy

What is expected of you and others at this level

Applies basic concepts, principles and technical capabilities to perform routine tasks. Works on projects of limited scope and complexity. Follows established procedures to resolve readily identifiable technical problems. Works under direct supervision and receives detailed instructions. Develops competence by performing structured work assignments.

Location

cCARE Fresno 7130 N Millbrook Ave, Fresno, CA 93720

Compensation

Anticipated hourly range: $25.30 per hour - $36.40 per hour

Bonus eligible: No

Application window anticipated to close: 11/22/2026

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. We are a crucial link between the clinical and operational sides of healthcare, delivering end‑to‑end solutions and data‑driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care. With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges — now, and in the future.