Patient Care Liaison & Front Desk Coordinator

Providence Health & Services; Portland (OR); On-site; USD 28,000 - 41,000; Full time

Job summary

Providence Health & Services in Portland, OR is seeking an Associate Patient Care Coordinator to be the first point of contact for patients and visitors, handling scheduling, registration, and insurance verification to ensure a smooth patient experience.

You will coordinate with providers and care teams, support back-office duties, and grow in a mission-driven environment focused on compassionate, high-quality care.

Qualifications

• 6 months of Customer service related experience.
• 6 months of Office experience, preferably in a medical office.
• 6 months of Electronic Medical Record.

Responsibilities

• Serve as the first point of contact, providing exceptional customer service to patients and visitors in person and by phone.
• Act as a liaison between patients, providers, and care teams to ensure a smooth patient experience.
• Perform front and back-office duties, including scheduling, registration, insurance verification, updating demographic information and patient support.
• Maintain clinic efficiency through accurate documentation and adherence to workflows within the electronic medical record (EPIC).
• Demonstrate growth and proficiency in supporting Providence's mission of compassionate, high-quality care.

Job description

Providence Health & Services in Portland, OR is seeking an Associate Patient Care Coordinator to be the first point of contact for patients and visitors, handling scheduling, registration, and insurance verification to ensure a smooth patient experience.

You will coordinate with providers and care teams, support back-office duties, and grow in a mission-driven environment focused on compassionate, high-quality care.