Patient Care Coordinator — Front Desk & Admin Support

Providence Health & Services; Sherwood (OR); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

401(k) with employer matching

Health, dental & vision insurance

Life insurance

Job summary

Providence Health & Services in Oregon is seeking an Associate Patient Care Coordinator to serve as the first point of contact for patients and visitors, handling in-person and phone requests and acting as a liaison between patients and providers to support the administrative flow of the patient experience.

Ideal for individuals early in their career; the role involves learning core front and back office duties, including scheduling, registration, and insurance verification, to help maintain

Qualifications

• 6 months of Customer service related experience.
• 6 months of Office experience, preferably in a medical office. Recent experience in the medical field.
• 6 months of Electronic Medical Record.

Responsibilities

• Serve as the first point of contact, providing exceptional customer service to patients and visitors in person and by phone.
• Act as a liaison between patients, providers, and care teams to ensure a smooth patient experience.
• Perform scheduling, registration, insurance verification, and updating demographics and patient support.
• Maintain clinic efficiency through accurate documentation and EPIC workflows.
• Demonstrate growth and proficiency in supporting Providence's mission of compassionate, high-quality care.

Skills

Customer service

Office experience

Tools

EMR (Electronic Medical Record)

Job description

Providence Health & Services in Oregon is seeking an Associate Patient Care Coordinator to serve as the first point of contact for patients and visitors, handling in-person and phone requests and acting as a liaison between patients and providers to support the administrative flow of the patient experience.

Ideal for individuals early in their career; the role involves learning core front and back office duties, including scheduling, registration, and insurance verification, to help maintain