Patient Care & Insurance Support Specialist

Quipt Home Medical, Corp.; Sun City (AZ); Hybrid; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance- multiple plans to选择

Dental & Vision Insurance

Short Term Disability & Long Term DIS

Life Insurance

Generous PTO plan

Paid Holidays

401K

401K match

Competitive Pay

Job summary

Quipt Home Medical in Sun City, AZ is seeking a Customer Service Representative to serve as a direct point of contact for patients, caregivers, referral sources, and commercial accounts.

You will handle inquiries, process orders, verify insurance, and coordinate deliveries with clinical staff while upholding company policies and delivering courteous service.

The role offers comprehensive benefits and a path to growth within a rapidly growing DME leader.

Qualifications

• High School Diploma or equivalent.
• Previous clerical or customer service experience.
• Proficient in Microsoft Office and general office skills.

Responsibilities

• Answer phones with a professional greeting and route calls appropriately.
• Greet visitors and guide them to the right personnel.
• Process customer orders accurately in the system.
• Verify insurance and billing information for third-party payments.
• Maintain patient files and ensure documents are up to date.

Skills

Strong communication skills

Neat personal appearance

Interpersonal skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Typing

General office equipment handling

Job description

Quipt Home Medical in Sun City, AZ is seeking a Customer Service Representative to serve as a direct point of contact for patients, caregivers, referral sources, and commercial accounts.

You will handle inquiries, process orders, verify insurance, and coordinate deliveries with clinical staff while upholding company policies and delivering courteous service.

The role offers comprehensive benefits and a path to growth within a rapidly growing DME leader.