Patient Care & Insurance Support Specialist

Quipt Home Medical, Corp.; Arizona; Hybrid; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Short Term Disability

Long Term Disability

Life Insurance

Generous PTO plan

Paid Holidays

401K

401K match

Competitive Pay

Job summary

Quipt Home Medical is seeking a Customer Service Representative in Arizona to be the primary contact for patients, caregivers, and providers. You will process orders, verify insurance, and resolve inquiries with courtesy and accuracy.

Responsibilities include maintaining patient records, assisting with scheduling, and ensuring compliance with company policies. Prior experience in a clerical or CSR role is desired, with strong communication skills required.

Qualifications

• Strong communication and interpersonal skills are required.
• Proficiency with Microsoft Word/Excel and general office tech.
• Clerical experience and customer service exposure preferred.

Responsibilities

• Answer customer calls and routes questions to the right person.
• Process orders accurately and update patient information in systems.
• Verify insurance and benefits as part of order intake.
• Assist with deliveries/pickups scheduling and documentation.

Skills

Communication

Interpersonal skills

Typing

Office software

Education

High School Diploma

Tools

Brightree

Microsoft Office

Job description

Quipt Home Medical is seeking a Customer Service Representative in Arizona to be the primary contact for patients, caregivers, and providers. You will process orders, verify insurance, and resolve inquiries with courtesy and accuracy.

Responsibilities include maintaining patient records, assisting with scheduling, and ensuring compliance with company policies. Prior experience in a clerical or CSR role is desired, with strong communication skills required.