Patient Care & Insurance Support Specialist

Quipt Home Medical, Corp.; Orlando (FL); Hybrid; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental & Vision Insurance

Short Term Disability

Long Term Disability Options

Life Insurance

Generous PTO plan

Paid Holidays

401K

401K match

Competitive Pay

Zusammenfassung

Quipt Home Medical is seeking a Customer Service Representative to be the frontline liaison for patients, caregivers, referrals, and commercial accounts. You will provide information, resolve complaints, and process orders with care and accuracy.

The role emphasizes insurance verification, scheduling, and clear communication, with opportunities to learn Brightree and related systems while supporting a dynamic team in a fast-growing environment.

Qualifikationen

• High school diploma or equivalent.
• Experience in a clerical or customer service environment.
• Proficiency with Microsoft Word and Excel; strong communication.

Aufgaben

• Handle customer inquiries and orders in a timely, accurate manner.
• Verify insurance eligibility and assist with third-party billing when appropriate.
• Schedule deliveries and coordinate with patients, caregivers, and clinical staff.
• Maintain patient files and documentation; ensure compliance with company policies.
• Assist with billing, posting, and paperwork processes; help generate reports for QA.

Kenntnisse

Customer service

MS Office

Phone etiquette

Interpersonal skills

Communication skills

Ausbildung

High School Diploma

Tools

Brightree

Jobbeschreibung

Quipt Home Medical is seeking a Customer Service Representative to be the frontline liaison for patients, caregivers, referrals, and commercial accounts. You will provide information, resolve complaints, and process orders with care and accuracy.

The role emphasizes insurance verification, scheduling, and clear communication, with opportunities to learn Brightree and related systems while supporting a dynamic team in a fast-growing environment.