Patient Care Front Office Coordinator

Concentra; West Manchester Township (York County); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k) Retirement Plan with Employer?

Medical, Vision, Prescription, Telehea

Paid Time Off

Tuition Reimbursement

Commuter Benefits

Job summary

Concentra in York, PA is seeking a Front Office Specialist to manage patient registrations, scheduling, and front desk operations with a focus on speed, accuracy, and exceptional service.

The role requires greeting patients, directing them through wait times, processing check-ins/outs in the management system, and maintaining a welcoming environment while upholding HIPAA guidelines. This is a full-time position in a medical center setting.

Qualifications

• High School Diploma or GED required.
• 6 months to 1 year of relevant front office experience.
• Knowledge of HIPAA and patient confidentiality preferred.

Responsibilities

• Greet patients and visitors.
• Check in/out patients in the patient management system.
• Answer incoming calls and route to the appropriate staff.
• Obtain authorization to process services when needed.
• Explain forms to patients and ensure proper completion.
• Maintain inventory of office supplies.

Skills

Customer service

Attention to detail

Communication

Organizational skills

Flexibility

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Concentra in York, PA is seeking a Front Office Specialist to manage patient registrations, scheduling, and front desk operations with a focus on speed, accuracy, and exceptional service.

The role requires greeting patients, directing them through wait times, processing check-ins/outs in the management system, and maintaining a welcoming environment while upholding HIPAA guidelines. This is a full-time position in a medical center setting.