Patient Care & Front Office Coordinator

UT Southwestern Medical Center; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

UT Southwestern Medical Center in Dallas, TX seeks a Clinical Staff Assistant I to support outpatient clinic operations and interact with patients by phone or in person under supervision.

The role offers a pathway to increased responsibilities, emphasizes compassionate patient service, and requires basic front office competencies with potential progression as you gain CSA certifications and experience.

Qualifications

• High school diploma or GED with customer service experience.
• CSA competencies in two clinical front office operations within 6–12 months.
• Able to maintain patient confidentiality and follow HIPAA guidelines.

Responsibilities

• Learn and perform two or more clinic front office duties (registration, scheduling, inbound call documentation, insurance entry).
• Maintain Epic EMR knowledge and frontline office workflows.
• Deliver courteous, professional service to patients and staff throughout the visit.

Skills

Communication skills

Customer service

Confidentiality

Education

High School Diploma or GED

CSA competencies within 6-12 months

Tools

Epic EMR

Job description

UT Southwestern Medical Center in Dallas, TX seeks a Clinical Staff Assistant I to support outpatient clinic operations and interact with patients by phone or in person under supervision.

The role offers a pathway to increased responsibilities, emphasizes compassionate patient service, and requires basic front office competencies with potential progression as you gain CSA certifications and experience.