Clinic Front Office Assistant: Patient Care & Scheduling

University of Texas Southwestern Medical Center; Dallas (TX); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Healthcare benefits

Paid Time Off

On-site childcare

Wage merit increases

Paid holidays

Zusammenfassung

UT Southwestern Medical Center in Dallas is seeking a Clinical Staff Assistant I to support outpatient front office operations under supervision, interacting with patients by phone or in person while maintaining a patient-centered attitude and fostering compassionate care.

The role offers a career ladder, requires a High School Diploma or GED with prior customer service experience, and CSA competencies within 6–12 months.

Qualifikationen

• Education: High School Diploma or GED with prior customer service experience required.
• Licenses and Certifications: Successful completion of CSA competencies in two clinical front office operations within 6-12 months of hire.
• Preferred: Degree in related field and/or related experience preferred but not required.

Aufgaben

• Interact with patients by phone or face-to-face under supervision.
• Support outpatient clinical front office operations (registration, scheduling, insurance entry, etc.).
• Maintain patient confidentiality per HIPAA and UT Southwestern policies.
• Learn Epic EMR system user operations and front office workflows.

Kenntnisse

Customer service

Communication skills

HIPAA compliance

Ausbildung

High School Diploma or GED

CSA competencies training

Tools

Epic EMR knowledge

Jobbeschreibung

UT Southwestern Medical Center in Dallas is seeking a Clinical Staff Assistant I to support outpatient front office operations under supervision, interacting with patients by phone or in person while maintaining a patient-centered attitude and fostering compassionate care.

The role offers a career ladder, requires a High School Diploma or GED with prior customer service experience, and CSA competencies within 6–12 months.