Clinic Front Desk Specialist — Flexible & Patient‑Focused

UT Southwestern Medical Center; Dallas (TX); On-site; USD 32,000 - 40,000; Full time

Job summary

UT Southwestern Medical Center in Dallas, TX is seeking a Clinic Staff Assistant I to support front office operations in outpatient clinics. You will interact with patients by phone and in person, handling registration, scheduling, and arrivals with compassion.

The role offers a structured career ladder, requires adaptability across multiple clinic locations, and requires reliable transportation. Training on EPIC EMR and HIPAA compliance is provided.

Qualifications

• High School diploma or GED is required.
• Bachelor's degree in a related field preferred.

Responsibilities

• Learn and perform at least one clinical front office workflow.
• Deliver courteous patient service and maintain confidentiality.
• Assist with patient registration, scheduling, and admissions.
• Maintain accuracy of patient records and supporting forms.
• Support coverage across multiple clinic locations as needed.

Skills

Customer service

Communication

Education

High School Diploma or GED

Bachelor's Degree in related field

Tools

EPIC EMR

Job description

UT Southwestern Medical Center in Dallas, TX is seeking a Clinic Staff Assistant I to support front office operations in outpatient clinics. You will interact with patients by phone and in person, handling registration, scheduling, and arrivals with compassion.

The role offers a structured career ladder, requires adaptability across multiple clinic locations, and requires reliable transportation. Training on EPIC EMR and HIPAA compliance is provided.