Healthcare Front Desk & Scheduling Specialist

Advocare LLC; Haddon Township (NJ); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental and vision care plans

HSAs/FSAs

401(k) retirement savings plan

Paid time off (PTO)

Commuter benefits

Group auto and homeowners insurance

Job summary

Advocare, LLC, a physician-owned partnership of pediatricians, family practitioners, and specialists in New Jersey, is seeking a Front Desk Receptionist. You will greet patients, manage front-office communications, and support administrative and scheduling functions in a welcoming clinical environment.

The ideal candidate is organized, detail-oriented, and provides excellent customer service. Proficiency with Microsoft Office is expected, and bilingual Spanish abilities to translate in-office

Qualifications

• High School Diploma or equivalent required.
• Front desk or medical office experience preferred.
• Familiarity with electronic medical records (EMR) is a plus.
• Bilingual preferred / Spanish, ability to schedule appointments and translate when needed.
• Precertification, understanding of medical billing and insurances, portals.

Responsibilities

• Greet patients and visitors and notify the appropriate team member of their arrival.
• Answer incoming calls on a multi-line telephone system with professionalism and efficiency.
• Schedule and confirm patient appointments.
• Collect and post co-pays and communicate outstanding balances.
• Check patients out and follow proper checkout protocols.
• Transcribe visit details into medical reports and prepare charts.
• Knowledge of insurances and their portals; surgical precertification support.

Skills

Customer service

Professionalism

Interpersonal skills

Detail-oriented

Multitasking

Adaptable

Microsoft Office

Insurance knowledge

Bilingual Spanish

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Advocare, LLC, a physician-owned partnership of pediatricians, family practitioners, and specialists in New Jersey, is seeking a Front Desk Receptionist. You will greet patients, manage front-office communications, and support administrative and scheduling functions in a welcoming clinical environment.

The ideal candidate is organized, detail-oriented, and provides excellent customer service. Proficiency with Microsoft Office is expected, and bilingual Spanish abilities to translate in-office