Patient Care & Front Desk Coordinator - Medical Office

LifeStance Health; Dearborn (MI); Hybrid; USD 44,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is hiring a Medical Office Receptionist in Dearborn, MI. You will manage front desk operations, greet patients, handle payments, and coordinate with clinicians to ensure smooth daily workflow.

Responsibilities include patient scheduling, billing support, and helping patients access telehealth and portals, while maintaining HIPAA-compliant handling of confidential information.

Qualifications

• High School or equivalent required; associates/bachelor’s degree preferred.
• Experience in healthcare operations or customer service is a plus.
• Able to handle sensitive information in a HIPAA-compliant manner.

Responsibilities

• Greet and check in patients at the front desk.
• Manage patient payments and billing inquiries.
• Coordinate with clinicians and schedule appointments.
• Support telehealth access and patient portal issues.
• Maintain a clean, organized front desk and office environment.

Skills

Multitasking

Teamwork

Communication

MS Office

EMRs

HIPAA

Education

High School or equivalent

Associates/Bachelor's preferred

Tools

Microsoft Office

EMR software

Job description

LifeStance Health is hiring a Medical Office Receptionist in Dearborn, MI. You will manage front desk operations, greet patients, handle payments, and coordinate with clinicians to ensure smooth daily workflow.

Responsibilities include patient scheduling, billing support, and helping patients access telehealth and portals, while maintaining HIPAA-compliant handling of confidential information.