Patient Care & Equipment Concierge

AdaptHealth LLC; Culver City (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical, dental and view

401(k) with company match

Employee Stock Purchase Plan

Short and Long-term Disability

Life and AD&D Insurance

FSA/HSA

CVS Minute Clinic and Teledoc access

Identity Theft Protection and Legal

Job summary

AdaptHealth LLC in Culver City is seeking a Patient Liaison to support hospital-based patient services, equipment delivery, and revenue generation. You will verify insurance, educate patients, and ensure accurate paperwork for each delivery.

The role requires strong communication, sales orientation, and the ability to work independently within a hospital setting. A valid driver’s license and healthcare understanding are essential.

Qualifications

• High School Diploma or equivalent required; Associate Degree preferred.
• One year of work related to health care, administrative, insurance, customer services, or management.
• Experience with DME, Diabetes, Incontinence Sales is a plus.
• Valid and unrestricted driver’s license in residence state.

Responsibilities

• Represent AdaptHealth professionally with patients, referral sources, and hospital staff.
• Maintain and grow revenue from hospital/facility orders.
• Educate patients and caregivers on equipment use and insurance coverage.
• Process insurance verification and inform patients of financial responsibilities.
• Coordinate deliveries, verify paperwork, and ensure correct orders.
• Conduct sales and service rounds within assigned hospitals to promote AdaptHealth offerings.
• Assist referral sources with onboarding and information on products and services.

Skills

Verbal and written communication

Presentation skills

Product and service knowledge

Sales motivation

Independent and team work

Analytical and problem solving

Multitasking and prioritization

Confidential information handling

Microsoft Office proficiency

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

Job description

AdaptHealth LLC in Culver City is seeking a Patient Liaison to support hospital-based patient services, equipment delivery, and revenue generation. You will verify insurance, educate patients, and ensure accurate paperwork for each delivery.

The role requires strong communication, sales orientation, and the ability to work independently within a hospital setting. A valid driver’s license and healthcare understanding are essential.