Patient Care Coordinator - Welcoming, Scheduling & Relations

Sonrava; Apple Valley (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. is seeking a Patient Care Coordinator to join our team in California. The PCC will warmly greet patients, introduce them to our office, coordinate treatment services, and cultivate lasting relationships.

The role requires exceptional communication, a customer-service mindset, and a talent for sales. The successful candidate will manage daily schedules, explain treatment options and costs, assist with insurance guidance, and follow up with patients to ensure

Qualifications

• High school diploma or equivalent required.
• At least 2 years in customer service or sales, preferably in healthcare.
• Experience with dental practice management software such as Denticon/Dentrix preferred.
• Excellent communication with patients, staff, and third parties.
• Detail-oriented and able to manage patient records and financials.

Responsibilities

• Greet and welcome patients in a timely, professional manner.
• Coordinate daily schedules and future appointments with patients and staff.
• Explain treatments, costs, insurance coverage and payment options.
• Follow up with patients to build lasting relationships.
• Ensure compliance with health, privacy, and safety regulations.
• Travel as needed for training and job functions.

Skills

Customer service

Sales

Communication

Dental setting

Attention to detail

Education

High school diploma or equivalent

Tools

Denticon/Dentrix

Job description

Western Dental Services, Inc. is seeking a Patient Care Coordinator to join our team in California. The PCC will warmly greet patients, introduce them to our office, coordinate treatment services, and cultivate lasting relationships.

The role requires exceptional communication, a customer-service mindset, and a talent for sales. The successful candidate will manage daily schedules, explain treatment options and costs, assist with insurance guidance, and follow up with patients to ensure