Dental Patient Care Coordinator – Welcoming & Scheduling

Talentify; Downey (CA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Healthcare benefits (Medical, Dental,

Job summary

Western Dental Services, Inc. is seeking a Patient Care Coordinator to greet patients warmly, introduce them to our office, coordinate treatment services, and build lasting relationships.

The role emphasizes exceptional communication, customer service, and a talent for sales within a dental setting. The PCC will manage appointment scheduling, discuss treatment options and insurance, and ensure patient records and financial transactions are accurate while maintaining privacy and safety

Qualifications

• High school diploma or equivalent required.
• At least 2 years in customer service, sales, receptionist, or equivalent in healthcare/dental setting preferred.
• Experience with dental practice management software such as Denticon/Dentrix preferred.
• Excellent communication with patients, staff, and third-party stakeholders.

Responsibilities

• Greet and welcome patients professionally.
• Maintain daily schedule and coordinate future appointments with patients and staff.
• Explain treatments, costs, insurance, and payment options to patients.
• Follow up with patients after visits to build lasting relationships.
• Ensure compliance with health, privacy, and safety regulations.
• Travel for training and to perform job functions as needed.

Skills

Communication skills

Customer service

Sales

Education

High school diploma

Tools

Denticon

Dentrix

Job description

Western Dental Services, Inc. is seeking a Patient Care Coordinator to greet patients warmly, introduce them to our office, coordinate treatment services, and build lasting relationships.

The role emphasizes exceptional communication, customer service, and a talent for sales within a dental setting. The PCC will manage appointment scheduling, discuss treatment options and insurance, and ensure patient records and financial transactions are accurate while maintaining privacy and safety