Dental Patient Care Coordinator - Welcoming & Scheduling

Talentify; Santa Ana (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Job summary

Western Dental Services, Inc. is seeking a Patient Care Coordinator to join the dental team. The PCC greets patients, introduces them to our office, coordinates treatments, and builds lasting relationships through excellent service and clear communication.

This role emphasizes patient experience, scheduling, cost explanations, insurance guidance, and compliance with health and privacy standards. Travel for training may be required.

Qualifications

• High school diploma or equivalent.
• 2+ years in customer service, preferably healthcare/dental.
• Experience with dental practice management software (Denticon/Dentrix) preferred.

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner.
• Maintain a productive daily schedule and schedule future appointments with patients and staff.
• Explain treatments, costs, insurance coverage and payment options to patients.
• Follow up with patients to build lasting relationships.
• Ensure compliance with health, privacy and safety regulations.
• Travel as needed for training and to perform job functions.

Education

High school diploma

Tools

Denticon

Dentrix

Job description

Western Dental Services, Inc. is seeking a Patient Care Coordinator to join the dental team. The PCC greets patients, introduces them to our office, coordinates treatments, and builds lasting relationships through excellent service and clear communication.

This role emphasizes patient experience, scheduling, cost explanations, insurance guidance, and compliance with health and privacy standards. Travel for training may be required.