Patient Care Coordinator — Welcoming Patients & Scheduling

Sonrava Health; Chula Vista (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Job summary

Sonrava Health in California is seeking a Patient Care Coordinator to be the friendly liaison for our patients, greet them warmly, and introduce them to our office.

The PCC will coordinate treatment services, discuss costs and insurance, handle scheduling, and cultivate lasting patient relationships through excellent communication and a sales-oriented approach. This role requires attention to detail, proficiency with dental practice software, and a commitment to patient satisfaction.

Qualifications

• Minimum of high school diploma or equivalent required
• At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
• Experience with dental practice management software such as Denticon/Dentrix preferred
• Excellent communication skills to interact with patients, office staff, and third party stakeholders
• Attention to detail in maintaining patient records and managing financial transactions

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
• Contact patients to follow up on visits and to build lasting patient relationsships
• Ensure compliance with health, privacy, and safety regulations
• Travel as needed for training and to perform job functions

Skills

Customer service

Sales

Communication

Attention to detail

Healthcare experience

Education

High school diploma or equivalent

Tools

Denticon

Dentrix

Job description

Sonrava Health in California is seeking a Patient Care Coordinator to be the friendly liaison for our patients, greet them warmly, and introduce them to our office.

The PCC will coordinate treatment services, discuss costs and insurance, handle scheduling, and cultivate lasting patient relationships through excellent communication and a sales-oriented approach. This role requires attention to detail, proficiency with dental practice software, and a commitment to patient satisfaction.