Dental Patient Care Coordinator: Welcoming & Scheduling

Western Dental; Sacramento (CA); In loco; USD 42.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Descrizione del lavoro

Western Dental Services, Inc. is seeking a Patient Care Coordinator to be the main liaison for our patients, ensuring a seamless and welcoming experience.

You will greet patients, introduce them to our office, coordinate treatment services, and build lasting relationships. The ideal candidate has excellent communication skills, a passion for customer service, and a talent for sales in a healthcare or dental setting.

Competenze

• Minimum of high school diploma or equivalent.
• At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
• Experience with dental practice management software such as Denticon/Dentrix preferred
• Excellent communication skills to interact with patients, office staff, and third party stakeholders
• Attention to detail in maintaining patient records and managing financial transactions

Mansioni

• Greet and welcome patients in a timely, professional and engaging manner
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
• Contact patients to follow up on visits and to build lasting patient relationsships
• Ensure compliance with health, privacy, and safety regulations
• Travel as needed for training and to perform job functions

Conoscenze

Customer service

Communication

Sales

Formazione

High school diploma or equivalent

Strumenti

Denticon

Dentrix

Descrizione del lavoro

Western Dental Services, Inc. is seeking a Patient Care Coordinator to be the main liaison for our patients, ensuring a seamless and welcoming experience.

You will greet patients, introduce them to our office, coordinate treatment services, and build lasting relationships. The ideal candidate has excellent communication skills, a passion for customer service, and a talent for sales in a healthcare or dental setting.