Patient Care Coordinator & Scheduling Specialist

Optum; Lynnwood (PA); On-site; USD 22,000 - 40,000; Full time

Job summary

Optum is seeking an Associate Patient Care Coordinator to join our Edmonds/Everett teams in WA. You will be the first point of contact, help organize daily activities, collect patient data, and support insurance verification and scheduling. The role emphasizes customer service and HIPAA-compliant privacy practices.

Hours are 40 per week, typically Monday–Friday, 8:00 am–5:00 pm. Travel to both WA locations may be required for coverage.

Qualifications

• High School Diploma/GED is required.
• 1+ years of computer proficiency experience (Outlook, Excel, Word).
• 1+ years of customer service or healthcare experience.
• Ability to travel to both locations: Edmonds and Everett, WA.

Responsibilities

• Greet customers into practice and provide instruction and/or direction as necessary both on the phone and in person.
• Obtain accurate and updated patient information, including name, address and insurance details.
• Perform insurance verification on the date of service.
• Schedule and coordinate all patient appointments as directed.
• Maintain an organized and clean work area and prepare documentation for patient care.
• Support the Practice Management team in achieving performance measures.

Skills

Customer service

Computer proficiency

Microsoft Outlook

Microsoft Excel

Microsoft Word

Education

High School Diploma/GED

Tools

Epic EMR

Job description

Optum is seeking an Associate Patient Care Coordinator to join our Edmonds/Everett teams in WA. You will be the first point of contact, help organize daily activities, collect patient data, and support insurance verification and scheduling. The role emphasizes customer service and HIPAA-compliant privacy practices.

Hours are 40 per week, typically Monday–Friday, 8:00 am–5:00 pm. Travel to both WA locations may be required for coverage.