Compassionate Patient Care Coordinator: Front Desk & Scheduling

Jobtome; Mukilteo (WA); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Medical plan

Dental/Vision insurance

401(k) plan

Education reimbursement

Job summary

Optum is seeking an Associate Patient Care Coordinator to be the first point of contact for patients and providers, organizing the practice’s daily activities and paperwork. You will greet patients, verify information, verify insurance, schedule appointments, and ensure HIPAA compliance.

This role supports the care team to meet financial, clinical and service goals, involving 40-hour weeks and potential travel between Edmonds and Everett offices in Washington.

Qualifications

• High School Diploma or GED is required.
• At least 1 year of computer proficiency across Outlook, Excel, and Word.
• At least 1 year of customer service or healthcare experience.
• Ability to travel to Edmonds, WA and Everett, WA locations.

Responsibilities

• Greet patients entering the practice and provide direction on the phone or in person.
• Verify patient information and insurance details for accuracy.
• Perform insurance verification on the date of service.
• Schedule and coordinate all patient appointments as directed.
• Maintain an organized work area and prepare necessary documentation for patient care.
• Follow HIPAA regulations and OSHA/WISHA guidelines.

Skills

Computer proficiency

Customer service

Healthcare experience

Travel to locations

Education

High School Diploma/GED

Tools

Epic EMR

Job description

Optum is seeking an Associate Patient Care Coordinator to be the first point of contact for patients and providers, organizing the practice’s daily activities and paperwork. You will greet patients, verify information, verify insurance, schedule appointments, and ensure HIPAA compliance.

This role supports the care team to meet financial, clinical and service goals, involving 40-hour weeks and potential travel between Edmonds and Everett offices in Washington.