Patient Care Coordinator & Scheduling Specialist

Jobtome; Lake Stevens (WA); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental & Vision

401(k) Savings

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Job summary

Optum in Everett, WA is hiring an Associate Patient Care Coordinator to organize daily practice activities and paperwork. You will be the first contact for inquiries, support the care team, and ensure accurate data collection and documentation for patient care.

The role is 40 hours per week, Monday–Friday, 6:30 am–7:00 pm with potential travel to Edmonds for coverage. Benefits and Lean processes are emphasized.

Qualifications

• High School Diploma/GED required.
• 1+ years of computer proficiency across Outlook, Excel, and Word.
• 1+ years of customer service or healthcare experience.
• Ability to travel to other locations if needed for coverage purposes.

Responsibilities

• Greet customers and provide instruction as needed both in person and on the phone.
• Obtain accurate patient information including name, address and insurance details.
• Perform insurance verification on the date of service.
• Follow payment policies and procedures per Optum Medical guidelines.
• Answer calls promptly and Direct messages as needed.
• Maintain a clean and organized work area.

Skills

Customer service

Communication

Multitasking

Flexibility

Education

High School Diploma

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Epic EMR

Job description

Optum in Everett, WA is hiring an Associate Patient Care Coordinator to organize daily practice activities and paperwork. You will be the first contact for inquiries, support the care team, and ensure accurate data collection and documentation for patient care.

The role is 40 hours per week, Monday–Friday, 6:30 am–7:00 pm with potential travel to Edmonds for coverage. Benefits and Lean processes are emphasized.