Patient Care Coordinator: Front Desk & Scheduling

Jobtome; Lynnwood (PA); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Job summary

Optum is hiring an Associate Patient Care Coordinator to be the first point of contact for the provider's practice. You will organize daily activities, complete required protocols, and support the care team to achieve financial, clinical and service goals.

Location is Everett, WA with potential travel to Edmonds, WA. The role includes a Monday–Friday, 40-hour week, with shifts from 6:30 am to 7:00 pm and alignment to business needs.

Qualifications

• Must have a High School Diploma or GED.
• 1+ years of computer proficiency (Outlook, Excel, Word).
• 1+ years of customer service or healthcare experience.
• Ability to travel to other locations for coverage purposes; flexible schedule.

Responsibilities

• Greet customers entering the practice and provide instruction or directions.
• Obtain accurate patient information and insurance details.
• Perform insurance verification on the date of service.
• Follow payment/security policies per Optum guidelines.
• Answer calls courteously and direct/messages as needed.
• Maintain a work queue and complete pending actions like insurance eligibility.
• Obtain patient signatures for required documents.

Skills

Communication

Multitasking

Teamwork

Patient service

Telephone etiquette

Education

High School Diploma/GED

Tools

Epic EMR

Job description

Optum is hiring an Associate Patient Care Coordinator to be the first point of contact for the provider's practice. You will organize daily activities, complete required protocols, and support the care team to achieve financial, clinical and service goals.

Location is Everett, WA with potential travel to Edmonds, WA. The role includes a Monday–Friday, 40-hour week, with shifts from 6:30 am to 7:00 pm and alignment to business needs.