Patient Care Coordinator | Epic Scheduling & Billing

Hospital for Special Surgery; Stamford (CT); On-site; USD 38,000 - 58,000; Full time

Job summary

Hospital for Special Surgery in Stamford/Westport, CT is seeking a Patient Care Coordinator to support front-desk operations, patient scheduling, and coordination of referrals. This role requires a proactive approach to patient flow and seamless communication with clinicians to ensure timely access to services.

The position emphasizes exceptional patient service, accurate documentation, and collaboration with the care team.

Qualifications

• High School Diploma or GED required.
• Healthcare/medical secretary experience preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Answer phones and greet patients professionally, manage appointments.
• Coordinate referrals, pre-authorization, and scheduling with EPIC.
• Manage check-out, copayments, and assist with billing.
• Maintain accurate patient charts and documentation per policy.

Skills

Verbal communication

Written communication

Customer service

Organizational skills

Education

High School Diploma or GED

Tools

Epic

Microsoft Office

Job description

Hospital for Special Surgery in Stamford/Westport, CT is seeking a Patient Care Coordinator to support front-desk operations, patient scheduling, and coordination of referrals. This role requires a proactive approach to patient flow and seamless communication with clinicians to ensure timely access to services.

The position emphasizes exceptional patient service, accurate documentation, and collaboration with the care team.